No referral is needed. You can book directly online or by calling the clinic. A GP referral is only required if you are accessing physiotherapy under a Medicare Enhanced Primary Care plan.

Yes. We aim to offer same-day appointments across all clinic locations. Availability can be checked online when you book, or you can call us directly to confirm.

It is helpful to bring any relevant imaging (such as X-rays or MRI scans), a referral letter if you have one, your Medicare card or health fund details, and any WorkCover or TAC claim information if applicable. Wear comfortable clothing that allows easy access to the area being assessed.

Initial consultations are generally 45 minutes, allowing time for a thorough assessment, discussion of your history, and an initial treatment. Follow-up appointments are typically shorter, depending on your needs and treatment plan.

Physiotherapy may be accessible under a Medicare Enhanced Primary Care (EPC) plan, also referred to as a Chronic Disease Management plan. This requires a referral from your GP, and eligibility criteria and rebate amounts apply. Speak with your GP to determine whether this pathway is appropriate for your situation.

Yes. Sports injury assessment and rehabilitation is a core area of practice at SportsHealth Physio. Our team is experienced in managing muscle, tendon, ligament, and joint injuries, and works with active individuals at all levels, from recreational exercisers to competitive athletes.

Physiotherapy addresses a broad range of musculoskeletal and physical conditions, while sports physiotherapy has a more targeted focus on injury prevention, management, and return-to-sport outcomes. At SportsHealth Physio, our sports physiotherapists hold advanced postgraduate qualifications and have additional expertise in performance-related conditions.

Yes. We are an approved provider for both WorkCover and Transport Accident Commission (TAC) claims in Victoria. Eligible patients generally have no out-of-pocket cost for their sessions. Please contact the clinic with your claim details before booking so we can confirm your coverage.

Yes. Our clinics are open Monday to Saturday. Saturday availability may vary by location. We recommend checking online or calling us when booking to confirm session times at your preferred clinic.

Your initial appointment begins with a thorough assessment. Your physiotherapist will ask about your symptoms, relevant health history, and what you are hoping to achieve from treatment. A physical assessment follows, after which your physiotherapist will discuss their findings and propose a treatment plan. In most cases, treatment begins during the same session.