If you’ve been injured in a transport accident in Victoria, you may be wondering: can I access physiotherapy through the TAC? The short answer is yes—the Transport Accident Commission (TAC) can cover the cost of physiotherapy treatment following a car, bike, tram, or pedestrian accident, whether you were at fault or not.

This guide will walk you through how TAC works, what physiotherapy services are covered, who is eligible, and how to start treatment with no out-of-pocket costs. We’ll also explain how our clinics—conveniently located for residents in Richmond, South Yarra, Abbotsford, Kew, Hawthorn, Prahran, Toorak, and St Kilda—can help you recover after an accident.

What Is the TAC and What Does It Cover?

The Transport Accident Commission (TAC) is a Victorian Government organisation that pays for treatment and support services for people injured in transport accidents. If you were injured in or around Melbourne’s inner suburbs, you’re likely eligible for help through the TAC.

TAC may cover:

• Hospital and GP care

• Physiotherapy and rehabilitation

• Medications

• Surgery

• Mental health and counselling

• Return-to-work and return-to-sport support

Physiotherapy is one of the most commonly used services under TAC, and if you’re located near Richmond, South Yarra, or surrounding suburbs, you can access it with no-gap billing through our clinic.

Am I Eligible for TAC Physiotherapy?

You may be eligible for TAC physiotherapy if:

• You were injured in a transport accident in Victoria

• The accident involved a registered vehicle, tram, bike, or pedestrian

• You lodge and receive approval for a TAC claim

You don’t need to have gone to hospital immediately after the accident. Many clients from Kew, Hawthorn, and Abbotsford come to us with symptoms that only started days later—this is common and still covered under TAC.

Lodging a TAC Claim

You can make a claim by calling TAC on 1300 654 329 or submitting it online. You’ll need:

• Details of your accident

• Your Medicare number

• Police report details (if applicable)

• The name of your treating practitioner or clinic

Once your claim is approved, you’ll receive a TAC claim number—bring this to your physiotherapy appointment. If you're based in Prahran, Toorak, or St Kilda, we can help guide you through the claim process.

Do I Need a Referral to Start Physiotherapy?

You do not need a GP referral to begin physiotherapy once your TAC claim is accepted. Our Richmond-based TAC physiotherapists, as well as those servicing South Yarra and Toorak, can begin your treatment immediately—even if you haven’t seen your GP yet.

Early treatment is encouraged under TAC, and no-gap physio options mean you can begin without delay.

What’s Covered by TAC-Funded Physiotherapy?

TAC covers a wide range of physiotherapy services for transport accident injuries, including:

• Hands-on manual therapy

• Exercise-based rehabilitation

• Pain relief and movement restoration

• Shockwave therapy (where clinically appropriate)

• Work and sports recovery programs

• Postural and ergonomic support

• Home exercise programs monitored by your physiotherapist

Whether you live in Kew, Hawthorn, or St Kilda, you can access this full range of care without any out-of-pocket cost when seeing one of our TAC-registered physios.

How Many Physio Sessions Can I Have?

TAC does not set a fixed number of sessions but expects treatment to be reasonable and clinically justified.

• You can start treatment immediately after claim acceptance

• Extended care may require a treatment plan or review, which your physiotherapist handles directly

We regularly support clients from Abbotsford and South Yarra who need longer-term rehabilitation and help liaise with TAC for continued approval.

I Wasn’t Taken to Hospital—Can I Still Claim?

Yes. Many people from Prahran, St Kilda, and Toorak only notice pain days after a crash. Conditions like whiplash, joint sprains, or soft tissue injuries often show delayed symptoms.

Our clinics in Richmond and South Yarra are experienced in helping these cases. We’ll provide the clinical notes and reports needed to support your TAC claim.

How Soon Should I Start Physiotherapy?

Ideally, as soon as symptoms appear—even if it’s mild stiffness or pain. Early physiotherapy:

• Reduces inflammation and prevents chronic pain

• Helps restore movement and strength

• Accelerates return to work or daily activities

If you’re in Hawthorn, Abbotsford, or South Yarra, our physiotherapists can often provide same-day appointments to start treatment early.

Finding the Right TAC Physiotherapist Near You

If you're searching for a TAC physiotherapist near Richmond, or want no-gap physio in South Yarra, here’s what to look for:

• TAC registration and billing capability

• Experience in treating accident injuries

• No-gap billing policy (we offer this at all locations)

• Clear communication with TAC for treatment approvals

• Convenient locations for inner-Melbourne suburbs

Our clinics are well-positioned to support clients across Kew, Hawthorn, Toorak, Prahran, and St Kilda, with easy access via public transport or car.

What If My Claim Is Delayed or Rejected?

If your TAC claim is still being processed:

• You can start treatment and pay privately, then seek reimbursement

• Or, speak to us—we may be able to delay billing until the claim is approved

If your claim is rejected, we can help:

• Provide supporting documentation from our physio team

• Liaise with your GP or specialist for further evidence

• Refer you to advocacy or legal support if needed

We’ve assisted many clients in South Yarra, Prahran, and St Kilda navigate these hurdles successfully.

What Other Services Can I Access?

TAC may also pay for:

• Psychology for mental health and trauma

• Exercise physiology or occupational therapy

• Massage and myotherapy (if clinically indicated)

• Work conditioning or return-to-sport rehab

If you need additional support, our team can refer you and coordinate with other providers in the Melbourne inner-east region.

TAC Physiotherapy in Richmond, South Yarra and Surrounds

We understand that post-accident recovery is challenging, especially when navigating a claims system. That’s why our physiotherapy clinics in Richmond, South Yarra, and nearby suburbs are here to help.

We proudly offer:

• No-gap TAC physiotherapy

• Same-day appointments

• Help with claims and paperwork

• Hands-on treatment and advanced rehab options

• Friendly, experienced physiotherapists with TAC knowledge

Whether you're in Abbotsford, Kew, Hawthorn, Toorak, Prahran, or St Kilda, you’re just minutes away from expert post-accident care.

Book Your TAC Appointment Today

If you’ve had a recent accident and need help getting back on track, our team is ready to support you. We welcome TAC clients from:

• Richmond

• South Yarra

• Abbotsford

• Kew

• Hawthorn

• Prahran

• Toorak

• St Kilda

Call us now or book online below to start your recovery today—no referral and no out-of-pocket fees needed.