New Patient Information
What Sets Us Apart?
Industry-Leading Healthcare Professionals:
At SportsHealth Physiotherapy & Podiatry Clinic, you will be attended to by our highly qualified physiotherapist with a double Master’s Degree in Advance Clinical Physiotherapy and Pain Management, with over 12 years of clinical experience!
Longer Appointments Compared to Industry Standards:
When it comes to your health, we believe that there are no shortcuts!
Our initial appointments run for 45 minutes, making them 20 minutes longer than most physiotherapy practices.
This gives us sufficient time to diagnose your pain or injury and begin your treatment on the very same day!
Ongoing Care and Recovery:
Pain management is high on the priority of all our patients.
However, from years of clinical and academic experience, we know that most injuries tend to recur within a few months owing to poor rehabilitation and non-compliant self-management strategies.
Therefore, we have the perfect solution for optimum recovery!
Using our mobile exercise apps, you will have access to weeks’ worth of self-management strategies and exercises even when your physiotherapy appointments have concluded.
Additionally, through our mobile app, you will have a direct communication line with your treating physiotherapist at all times through which your recovery and progress can be monitored.
Strong referral Network:
Our practice has strong referral networks with GPs and specialists, especially in the Richmond area.
These relationships have allowed us to cross-refer to other medical professionals should that be required.
We refer to and get referrals from some of the top specialists from Epworth hospital and highly qualified GP’s from Medical One and Yarra Medical in Richmond.
We Accept All Private Health Insurance
(On-the-spot rebates available)
Initial Physiotherapy Consult (45 Minutes):
Assessment and same-day treatment.
The initial consult includes:
- Longer than average appointments compared to industry standards.
- On average, our appointments are 20 minutes longer compared to the majority of the practices to ensure optimal care.
- A comprehensive assessment and diagnosis of your pain and injury.
- Treatments undertaken by expert clinical physiotherapists on the same day.
- Access to mobile phone-based rehabilitation and exercise app to track and monitor your progress.
- 24/7 phone access to very supportive clinical and admin staff throughout your recovery.
- On-the-spot private health rebates.
We request that you bring your private health insurance care with you at the appointment.
See our services for further details about our recovery plans.
Follow-Up Consults (30 Minutes):
Follow-up appointments are part of ongoing management and are designed to progress the treatment that has been started at the initial consult.
Following your assessment, your treating physiotherapist will advise you on how many sessions you may need based on the severity of your injury.
We provide 30 minutes for all follow-up appointments to allow sufficient time for your treatment and care.
If you have private health insurance, you will be eligible for on-the-spot rebates and the out-of-pocket cost is dependent on individual cover type.
See our services for further details about our recovery plans.
Physiotherapy Extended Consult (75 Minutes):
Extended Physio consults are recommended for individuals suffering from chronic, long-term injuries or those who suffer from multiple joint injuries.
During the 75-minute initial consult, the treating clinician will undertake a comprehensive assessment of your condition in order to form an accurate diagnosis and initiate treatment.
- Longer than average appointments compared to industry standards.
- A comprehensive assessment and diagnosis of your pain and injury.
- Treatments undertaken by expert clinical physiotherapists.
- Access to mobile phone-based rehabilitation and exercise app to track and monitor your progress.
- 24/7 phone access from very supportive clinical and admin staff throughout your recovery.
- On-the-spot private health rebates.
We request that you bring your private health card with you to the consult.
Medicare & Primary Care Plans:
📌 Initial Consult (45 Minutes)
📌 Follow Up Consults (30 Minute)
Medicare & Primary Care Plans are referrals given by your GP which entitles you to up to 5 medicare rebate physiotherapy sessions.
The structure of our appointments remains the same.
The consults include:
- Longer than average appointments compared to industry standards.
- A comprehensive assessment and diagnosis of your pain and injury.
- Treatments undertaken by expert clinical physiotherapists.
- Access to mobile phone-based rehabilitation and exercise app to track and monitor your progress.
- 24/7 phone access from very supportive clinical and admin staff throughout your recovery.
- Medical rebates on the spot.
We request that you bring your GP referral with you for the consult.
Work Cover & TAC:
Work cover and TAC patients are compensated through Workcover or through the TAC.
You will need to have your claim number and any relevant documentation provided to you by your work cover or TAC case manager.
There is NO OUT-OF-POCKET COST for work cover and TAC appointments and you are entitled to a full rebate on the cost of appointments.
What to expect at the consult:
- A comprehensive assessment and diagnosis of your current condition.
- Treatment and symptom management.
- Treatment plan creation and communication with Work Cover or TAC case officers.
- Advise on self-management and exercise prescription.
- Guidance on tracking your injury progress in collaboration with the treating clinician.